509.786.2222

Emergency Wait Time 5 Minutes

Emergency Wait Time 5 Minutes

Guest Services

Food Services

We provide nutritional meals to our Transitional Care and Medical Center patients three times a day. Snacks are provided upon request. If any employee of PMH or a family member would like to purchase a meal tray the cost is $6.00. Hours of Service: 5:00 am to 7:30 pm daily throughout the year. If you need a meal, one can be obtained through the PMH Food Service Department. Staff and/or Patient Registration staff can assist you in purchasing a meal tray. For more information, call (509) 786-6647.

Gift Shop & Busy Bean Café

From decorative collectibles and jewelry to plush animals and holiday inspired décor, our shelves are packed with great gift ideas. Fresh flower arrangements, supplied by KD's Country Floral of Prosser, are available each day. The shop also carries a large variety of cards and newborn gifts to meet your needs—whether it is to provide comfort or to celebrate. Busy Bean Café proudly serves Caffee D'arte, Italian style espresso and coffee.

Hours

Monday - Friday
7:30am-3pm

All gift shop proceeds benefit the PMHF Auxiliary. For more information, call the PMHF Auxiliary Gift Shop, (509) 786-2222.

Barista makeing coffee smiling at the camera

Visiting

We strongly encourage you to visit your family and friends while they are staying in the hospital. Visits assist in the health, well being and healing process of our patients. Visits should be beneficial for both the patient and visitor. When visiting please consider the following:

Visiting Hours

Visiting hours are open, however we suggest visits occur between 10:00 am and 9:00 pm. Visitors are welcome, but are subject to the wishes of the patient and their health condition.

Forego Your Visit

Forego your visit if you have experienced a fever, cough, runny nose, sore throat, skin rash, vomiting or diarrhea in the last 48 hours.

Mask Policy

Wear a mask if you present with respiratory symptoms. Doing so is for your protection as well as that of the patient and staff.

Children

If you are bringing a child to visit, please consider the impact the visit will have on the child and the patient. Children must be accompanied by an adult at all times.

Behavior Expectations

You are expected to behave in an appropriate manner during your visit. Visits should not disrupt or disturb patients, staff, or other visitors. If behavior is disruptive staff will request the behavior stop. Anyone who is asked to stop such behavior and remains out of compliance will be asked to leave the premises by a staff member designated as having security authority or the Prosser Police Department.

Smoking

No Smoking is permitted on the hospital campus.

Rest and Treatment

The patient’s need for rest and treatment come first. Visits may be limited based on the patient’s needs.

Hand Washing

Wash your hands before entering a patient’s room. Hand washing aids in the prevention of spreading disease. Please wash your hands prior to physical contact with a patient or holding a newborn infant.

Meals

If you need a meal, one can be obtained through the PMH Food Service Department. Staff and/or Patient Registration staff can assist you in purchasing a meal tray.

Emergency Room Visits

For the health and well-being of our patients, visitors are limited to two at a time in Emergency Room.

Overnight Visitors

Overnight visitors are permitted where possible. Every attempt to accommodate the patient’s wishes will be made, however there may be times when this is not possible—such as when the 2nd bed in a room must be held for an incoming patient.

Visitation Guidelines Policy

Please read our full Visitation Guidelines Policy here.

Hospital Campus Map

Prosser Memorial Health | This is How We Care

This is how we provide.

Around here, we know that good healthcare goes beyond the services provided by our medical staff. No matter how long you're with us, we're here to make your stay as comfortable and enjoyable as possible.